Delivery Time
Delivery time The delivery time to dispatch is currently 5 to 10 working days. Discounted items have a delivery time of 5 to 15 working days until dispatch
Frequently Asked Questions
When will I get the track and trace code
You will receive this as soon as you have received the shipping confirmation from us.
Why is the delivery time so long?
We work with a unique concept to ensure that we can offer our clothing uniquely special and beautiful for a fair price. It is extremely important to us that you are provided with a beautiful piece of clothing that you or your daughter will enjoy. Because this takes a lot of design time, and it is manual work, we cannot produce it quickly. Major retail chains work with fixed designs that are mass produced by factories, mass production. Unique designs on a small scale cannot be produced quickly.
We understand that you have to wait a long time for your order and therefore ask for your understanding.
Can I receive my item faster than the suggested delivery time? Yes that could be possible, make sure you tell us on in time so that we can adjust it with our planning. Pass this on at the latest after 3 working days after you have placed your order.
What is the expected delivery day of my shipment? As soon as you have received an email informing you that your order has been shipped, you can expect your shipment within 1 to 3 working days. Or another moment, the expected delivery day is in the mail. This is an estimate, in some cases this can vary slightly.
How will I be informed about the status of my shipment? You will be kept informed of the status of your order by e-mail. You will then receive several e-mails from Postnl with the status of your shipment. You can track the package until delivery. I have not yet received a track and trace code, how is this possible? Some orders that fit through the letterbox are shipped without track and trace. You cannot follow this either. This mainly concerns small items such as a bikini or a fur sample.